Quo (formerly OpenPhone) alternatives
5 Quo (formerly OpenPhone) alternatives from our directory, ranked by AIOP Score, with published pricing, HIPAA BAA status, best fit and when to switch. Admin and operations only.
Quo (formerly OpenPhone) listingFacts last checked up to 2026-10-19 · ranked by AIOP Score
About Quo (formerly OpenPhone)
Full listing →7.9/10From $33/user/moBAA available
- Pricing
- Business $33/user/mo ($23 billed annually) required for BAA; Scale $47/user/mo; Starter $19/user/mo has no BAA (vendor site)
- HIPAA BAA
- Yes – BAA on Business and Scale plans only; not on Starter (vendor support)
- Best fit
- Business phone and texting app with shared numbers, AI call summaries and transcripts. Not healthcare-specific.
- Last checked
- 2026-10-17 · www.quo.com · BAA: support.quo.com
Why practices look for Quo (formerly OpenPhone) alternatives
- The BAA is only on Business ($33/user/mo, $23 billed annually) and Scale ($47/user/mo); Starter ($19/user/mo) has no BAA.
- Quo is not healthcare-specific.
Stay with Quo (formerly OpenPhone) if…
You want a business phone and texting app with shared numbers and AI call summaries, on a BAA-eligible plan.
Quick picks
- Highest AIOP Score: Spruce Health (8.7/10). $24/user/mo Basic, $49/user/mo Communicator.
- Vendor states a BAA on every plan or account: OhMD.
5 alternatives, ranked
All Phones & Scheduling tools →- From $24/user/moBAA available
- Pricing
- $24/user/mo Basic, $49/user/mo Communicator; 14-day trial (vendor site)
- HIPAA BAA
- Yes – automatic BAA for eligible organizations on every plan including trial (vendor help)
- Best for
- HIPAA-grade phone, text, video and fax inbox for care teams. Integrates with athenahealth, DrChrono, Elation, Hint, ModMed, Dock and Guava; API on Communicator plan (vendor integrations).
- Last checked
- · sprucehealth.com · BAA: help.sprucehealth.com
- From $300/moBAA available
- Pricing
- Core from $300/mo; AI & Automation from $500/mo; calling usage billed separately; Enterprise custom (vendor site)
- HIPAA BAA
- Yes – automatic BAA for every user covering texting, voice, video, forms and file sharing (vendor site)
- Best for
- HIPAA patient messaging and unified inbox with two-way SMS, voice/video, optional AI call automation, and one-click EHR documentation push.
- Last checked
- · www.ohmd.com
- From $20/user/moBAA available
- Pricing
- Reported VoIP Standard $20/user/mo billed annually ($25 monthly); VoIP Professional, which adds the HIPAA features, IVR and transcription, $25/user/mo annually ($30 monthly); SMS plans from $45/mo; All-in-One Suite $149/mo flat. Unverified – figures come from the vendor's blog; we found no pricing page on the vendor site (vendor blog)
- HIPAA BAA
- Yes – vendor's HIPAA page says customers who use PHI must sign a BAA with Emitrr; vendor blog says HIPAA compliance is on the Professional plan (vendor site)
- Best for
- Small practices that want phones, texting, reminders and reviews from one vendor; get a written quote and confirm the BAA covers the plan you buy.
- Last checked
- · emitrr.com · BAA: emitrr.com
- From $199/moBAA available
- Pricing
- Reported from $199/mo (third-party review; see vendor pricing page)
- HIPAA BAA
- Yes – BAA available to customers; published BAA addendum (vendor legal)
- Best for
- Unified patient communication platform (phone, text, payments, scheduling) built for healthcare practices. Integrates with dental/medical PMS and EHR systems via partner APIs (vendor site).
- Last checked
- · www.getweave.com · BAA: www.getweave.com
- From $39/licenseBAA on some plans
- Pricing
- Reported from $39/license incl. 100 minutes (third-party review)
- HIPAA BAA
- Requested per account – confirm before use (third-party review)
- Best for
- AI receptionist add-on for practices already on RingCentral phones; books appointments and syncs to CRM.
- Last checked
- · www.clinicspots.com
Quo (formerly OpenPhone) vs the top 3 at a glance
 Quo (formerly OpenPhone) |  Spruce Health | OOhMD | EEmitrr | |
|---|---|---|---|---|
| Pricing | Business $33/user/mo ($23 billed annually) required for BAA; Scale $47/user/mo; Starter $19/user/mo has no BAA (vendor site) | $24/user/mo Basic, $49/user/mo Communicator; 14-day trial (vendor site) | Core from $300/mo; AI & Automation from $500/mo; calling usage billed separately; Enterprise custom (vendor site) | Reported VoIP Standard $20/user/mo billed annually ($25 monthly); VoIP Professional, which adds the HIPAA features, IVR and transcription, $25/user/mo annually ($30 monthly); SMS plans from $45/mo; All-in-One Suite $149/mo flat. Unverified – figures come from the vendor's blog; we found no pricing page on the vendor site (vendor blog) |
| What it does | Business phone and texting app with shared numbers, AI call summaries and transcripts. Not healthcare-specific. | HIPAA-grade phone, text, video and fax inbox for care teams. Integrates with athenahealth, DrChrono, Elation, Hint, ModMed, Dock and Guava; API on Communicator plan (vendor integrations). | HIPAA patient messaging and unified inbox with two-way SMS, voice/video, optional AI call automation, and one-click EHR documentation push. | Patient communication platform for small practices: HIPAA-ready VoIP phones with IVR and missed-call auto-text, two-way texting, an AI agent that books, confirms and reschedules, online scheduling, intake forms, reviews and fax in one account. |
| HIPAA BAA | Yes – BAA on Business and Scale plans only; not on Starter (vendor support) | Yes – automatic BAA for eligible organizations on every plan including trial (vendor help) | Yes – automatic BAA for every user covering texting, voice, video, forms and file sharing (vendor site) | Yes – vendor's HIPAA page says customers who use PHI must sign a BAA with Emitrr; vendor blog says HIPAA compliance is on the Professional plan (vendor site) |
| Best fit | unverified | unverified | unverified | Small practices that want phones, texting, reminders and reviews from one vendor; get a written quote and confirm the BAA covers the plan you buy. |
| Last checked | · source | · source | · source | · source |
| Next step | Full listing Visit site ↗ | Full listing Visit site ↗ | Full listing Visit site ↗ | Full listing Visit site ↗ |
Facts come from vendor pages and third-party reviews, as labeled on each line. “Unverified” means we couldn't confirm it. Get the BAA for the exact plan you buy and confirm pricing with the vendor before you switch.
Frequently asked questions
What are the best Quo (formerly OpenPhone) alternatives for a small practice?
Ranked by AIOP Score among the 5 alternatives we track: Spruce Health (8.7), OhMD (8.3), Emitrr (8.0) and Weave (8.0). The score is editorial and calculated from published pricing, BAA status, small-practice fit, setup and features. Sponsorship never affects it.
Which Quo (formerly OpenPhone) alternatives include a BAA on every plan?
Per the vendors' own pages: OhMD. Confirm the BAA covers the exact plan you buy.
Does Quo (formerly OpenPhone) offer a HIPAA BAA?
Our data says: Yes – BAA on Business and Scale plans only; not on Starter (vendor support). Last checked 2026-10-17.
Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and BAA status come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.