Inbox & Email: AI tools for small practices
HIPAA-eligible AI assistants and encrypted email for drafting, summarizing and triaging admin messages.
How to implement AI for inbox & email →
Paubox
Encrypts outbound email automatically from Google Workspace or Microsoft 365.
Price: See vendor site
BAA: Yes – vendor signs BAAs (vendor site)
Google Workspace + Gemini
Gmail, Docs and Drive with Gemini AI built in.
Price: See vendor site
BAA: Yes on eligible Workspace plans when signed; consumer Gemini not covered (third-party matrix)
Microsoft 365 Copilot
Copilot in Outlook, Word and Teams.
Price: See vendor site
BAA: Yes – Microsoft BAA via DPA for in-scope services (Microsoft Learn)
ChatGPT for Healthcare / Enterprise
OpenAI's HIPAA-eligible ChatGPT workspaces for drafting and admin tasks.
Price: Sales contact
BAA: Yes – only on listed eligible products; not Free/Plus/Business (OpenAI Help Center)
BastionGPT
HIPAA-focused AI chat with access to several leading models.
Price: Reported $20–$75/user/mo; 7-day trial
BAA: Yes – signed BAA (vendor site)
CompliantChatGPT
HIPAA-oriented AI chat assistant.
Price: Paid plans; see vendor site
BAA: Reported on paid plans (third-party)
Medman inbox triage
AI agent that triages the practice inbox.
Price: From $225/provider/mo (vendor site)
BAA: unverified
Claude Enterprise (Anthropic)
AI assistant for drafting and summarizing admin documents.
Price: Sales contact
BAA: Only on Enterprise or eligible API; not Free/Pro/Max/Team (third-party)
Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and BAA status come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.