Phones & Scheduling: AI tools for small practices
Answer every call, book and reschedule appointments, and send reminders without adding front-desk staff.
How to implement AI for phones & scheduling →
DeskMD
AI virtual receptionist that answers calls, identifies the requested provider, captures structured intake and sends a record to your inbox. Does not write to the EHR.
Price: $299/provider/mo Standard, $449 Pro; 14-day free trial (vendor site)
BAA: Yes – signed BAA on every account (vendor site)
Phone Stack
AI receptionist that answers calls, schedules and reschedules, routes urgent calls to on-call staff and captures intake.
Price: Growth $199/mo (1,000 min), Scale $399/mo; plans from $69/mo (vendor site)
BAA: Yes – on Scale and Enterprise plans only (vendor site)
Retell AI
Build-your-own voice agent platform with a medical answering template; connects to your schedule and knowledge base.
Price: Usage-based, $0.07–$0.31/min; $10 free credits (vendor site)
BAA: Yes – self-service BAA portal (vendor site)
Central
AI receptionist that answers calls and books on Cal.com, Calendly or Google Calendar.
Price: Reported $89/mo for 90 calls; 10-day trial (third-party review)
BAA: Reported yes – BAAs executed with customers handling PHI (third-party review)
Assort Health
Voice AI for specialty and multi-location groups that writes bookings into EHRs such as athenahealth, eClinicalWorks, ModMed and NextGen.
Price: Quote only
BAA: Reported yes – signed BAA with every client (third-party review)
Talkie.ai
Voice AI for patient calls, integrated with athenahealth, ModMed and Elation.
Price: Quote only
BAA: Reported yes (third-party review)
RingCentral AI Receptionist
AI receptionist add-on for practices already on RingCentral phones; books appointments and syncs to CRM.
Price: Reported from $39/license incl. 100 minutes (third-party review)
BAA: Requested per account – confirm before use (third-party review)
Smith.ai
AI and human-backed answering service with a healthcare offering.
Price: See vendor site
BAA: unverified
Weave
All-in-one VoIP phones, texting, reminders, payments and reviews; strongest in dental and optometry.
Price: Reported from $199/mo (third-party review; see vendor pricing page)
BAA: unverified
NexHealth
Online booking, reminders and patient messaging with real-time EHR/PMS sync.
Price: Quote only
BAA: unverified
Luma Health
Patient engagement platform with scheduling, waitlists and AI; better suited to multi-location groups.
Price: Quote only
BAA: unverified
Medman (Agentman)
AI agents for eligibility checks, prior auths, inbox triage and phones, billed per task.
Price: Voice $10/hour of call time; eligibility $0.50/check (vendor site)
BAA: unverified
Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and BAA status come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.