ElevenAgents (ElevenLabs)
Build-your-own voice and chat agent platform with templates for mental health and medical practices (intake, scheduling, reminders, after-hours triage). Powerful, but you design, test and connect the agent yourself; HIPAA use requires an Enterprise contract.
At a glance
- Pricing
- Self-serve: Free (15 call minutes), Starter $6/mo (75 min), Creator $22/mo (275 min), Pro $99/mo (1,238 min), Scale $299/mo, Business $990/mo; extra minutes $0.08, LLM usage billed separately. HIPAA use needs Enterprise – custom quote (vendor site)
- HIPAA BAA
- Yes – BAA only on Enterprise-tier contracts, with Zero Retention Mode required; self-serve plans are not covered, so no PHI on them (vendor docs)
- Category
- Phones & Scheduling
- Website
- elevenlabs.io/agents/healthcare
- Source
- elevenlabs.io
- Last checked
- 2026-10-17
AIOP Score: 7.1/10
Methodology →Editorial score calculated from the facts on this page. Sponsorship and featured status never affect it. "Unverified" criteria are scored conservatively until confirmed.
| HIPAA / BAA availability (30%) | 7.0 | Vendor offers a BAA on some plans only | |
|---|---|---|---|
| Pricing transparency (25%) | 8.0 | Price published by vendor (some tiers quote-only) | |
| Small-practice fit (20%) | 7.0 | Entry price ~$6/mo; aimed at larger orgs | |
| Setup & integrations (15%) | 4.0 | No integrations named in our data unverified | |
| Feature depth (10%) | 10.0 | 6 capabilities described in listing |
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Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and BAA status come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.