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Nextiva (XBert AI)

Business phone, video, fax and team messaging, with an optional XBert AI agent that answers calls, texts and chats, books appointments and sends summaries. Not healthcare-specific.

from $99/mo · integrations unverified · BAA in HIPAA configuration onlyFrom $15/user/mo · XBert AI from $99/moPhones & Scheduling
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At a glance

Pricing
NEXT Core $15, Engage $25, Scale $75 per user/mo on annual (12-month+) terms for businesses with 1–100 employees; higher month-to-month. XBert AI from $99/mo for 100 interactions, then $1.50 per conversation (vendor pricing pages) (source)
HIPAA BAA
Yes – for Nextiva's HIPAA product configuration only (phone, virtual fax, video), which turns off voicemail-to-email, visual voicemail and voicemail transcripts and does not include SMS or chat; the vendor does not state whether XBert or other AI features are covered (vendor marketing blog) (source)
Category
Phones & Scheduling
Website
www.nextiva.com
Source
www.nextiva.com
Last checked
2026-10-27

How it compares

How we evaluate tools →

From the facts on this page. Sponsorship and affiliate status never affect how tools are evaluated or ordered. "Unverified" means we could not confirm it from the vendor.

HIPAA BAAVendor offers a BAA for a HIPAA product configuration only
PricingPrice published by vendor
Small-practice fitEntry price ~$15/mo
Setup and integrationsNo integrations named in our data unverified
Features4 of 24 listed capabilities: call answering, scheduling, summaries, transcription & dictation

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Before you sign up: confirm current pricing and plan details with the vendor. If patient data will be involved, get the signed BAA for the exact plan you buy.

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Dialpad

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Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and plan details come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.