Hello Patient
AI agent ("Mia") that answers patient calls, texts and web chat: scheduling, directions and hours, routine questions, recalls and follow-up outreach, with escalation to staff for anything clinical and every interaction logged for review.
At a glance
- Pricing
- Usage-based by conversation volume across SMS, voice and web chat; not published – contact sales (vendor FAQ)
- HIPAA BAA
- Reported yes – vendor FAQ says agents operate under the practice's BAA; confirm a signed BAA in writing before go-live (vendor FAQ)
- Category
- Phones & Scheduling
- Website
- www.hellopatient.com
- Source
- www.hellopatient.com
- Best fit
- Busy or multi-location practices with high call and text volume; very small solo practices may find flat-priced AI receptionists simpler to budget.
- Last checked
- 2026-10-21
AIOP Score: 4.2/10
Methodology →Editorial score calculated from the facts on this page. Sponsorship and featured status never affect it. "Unverified" criteria are scored conservatively until confirmed.
| HIPAA / BAA availability (30%) | 6.0 | BAA reported by third-party sources (not vendor-confirmed) | |
|---|---|---|---|
| Pricing transparency (25%) | 2.0 | Quote only – no public price | |
| Small-practice fit (20%) | 1.0 | Quote-only (typically sales-led); aimed at larger orgs | |
| Setup & integrations (15%) | 5.0 | No integrations named in our data unverified | |
| Feature depth (10%) | 10.0 | 10 capabilities described in listing |
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Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and BAA status come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.