Menaela
AI-first practice management system for solo practitioners and small clinics: scheduling, WhatsApp patient messaging that can book, move or confirm visits, leads and CRM, forms and questionnaires, and an AI scribe that drafts notes for the clinician to review, edit and sign, all run through a chat or voice assistant for staff. Israel-based; built for English, Hebrew and Russian; patient messaging is WhatsApp-only (no SMS found). Vendor says phone-call handling is on its roadmap and US insurance billing is not a current core capability.
At a glance
- Pricing
- $399/mo core plan for solo practitioners and small clinics; 14-day free trial, no credit card required to sign up; onboarding scope can change with migration, custom channels or multi-location setup (vendor pricing page and checkout); the vendor FAQ also says to contact the Menaela team for current pricing (checked 2026-10-29) (source)
- HIPAA BAA
- unverified – the vendor's HIPAA & GDPR page says Menaela holds a BAA with its AI provider (OpenAI) and discusses agreements for each deployment on request, but does not state that it signs a BAA with clinics; ask the vendor before using it with patient data (source)
- Category
- EHR & Practice Management
- Website
- menaela.com
- Source
- menaela.com
- Built-in AI
- AI Scribe included: records and transcribes a visit and drafts a structured note that stays a draft until the clinician reviews, edits and signs it; staff can also ask the assistant by chat or voice to find patients and book or move appointments (vendor FAQ and pricing page)
- e-Prescribing / EPCS
- unverified – no e-prescribing listed on vendor pages in this check
- Telehealth
- unverified – no video visits listed on vendor pages in this check
- Billing & claims
- Not a focus – vendor says it does not yet provide complete US insurance claims processing; clinics can enter payer facts for the assistant to answer from (vendor comparison and integrations pages)
- Best fit
- Solo practitioners and small self-pay clinics whose patients already message them on WhatsApp. Israel-based vendor; built for English, Hebrew and Russian (Hebrew medical language pack); patient messaging is WhatsApp-only (no SMS channel found on vendor pages). Not for practices that need US insurance billing or an AI phone receptionist (vendor's own statement).
- Last checked
- 2026-10-29
How it compares
How we evaluate tools →From the facts on this page. Sponsorship and affiliate status never affect how tools are evaluated or ordered. "Unverified" means we could not confirm it from the vendor.
| HIPAA BAA | BAA not confirmed from public sources unverified |
|---|---|
| Pricing | Price published by vendor |
| Small-practice fit | Entry price ~$399/mo; free tier or trial; built for solo and small practices |
| Setup and integrations | No integrations named in our data unverified |
| Features | 1 of 4 EHR capabilities documented (AI notes, e-prescribing, telehealth, insurance billing) |
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Disclaimer: This site covers administrative and operational workflows only. It is not clinical, legal, or compliance advice. Pricing and plan details come from vendor sites or third-party reviews as of the date shown and can change – confirm directly with each vendor and your compliance advisor before using any tool with protected health information.